Privacy Policy

Privacy Policy

Last Updated: 21-02-2026

1. Introduction

Lunaria (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or services. By using our website or submitting a service request, you consent to the practices described below.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Travel preferences and itinerary details
  • Identification details when required for bookings
  • Payment-related information (processed via third-party providers)
  • Website usage data (IP address, browser type, device data)

3. How We Use Your Information

We use your information to:

  • Process and coordinate concierge requests
  • Arrange travel and lifestyle services
  • Communicate confirmations and updates
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. Data Sharing

Your information may be shared only when necessary to:

  • Facilitate confirmed bookings
  • Coordinate with hotels, aviation providers, yacht operators, or event partners
  • Comply with legal requirements

All third-party providers are expected to maintain confidentiality standards.

5. Data Protection

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission can be guaranteed as 100% secure.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill service arrangements
  • Maintain records
  • Comply with legal obligations

7. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of personal data (subject to legal requirements)

Requests may be submitted via our official contact email.

8. International Transfers

As we coordinate global services, your information may be transferred internationally to facilitate bookings.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be published on this page.